Our Proud Affiliations

McGeeSmith’s training and consulting services are further enhanced through independent association and collaboration with Vital Learning Corporation and Tracom Group.

Vital Learning provides effective and innovative training programs for managers, leaders, and teams worldwide. Their Essential Skills of Leadership training focuses on the critical skills of supervision, management, talent management, and team development.

TRACOM® offers comprehensive people skills training for businesses and organizations worldwide. These programs improve Emotional Intelligence, Resilience, and Agility by adapting the way people Think, Act, and React for optimal success in the workplace.

SOCIAL STYLE®

SOCIAL STYLE® is the world’s best interpersonal skills model because it works and is the easiest model to learn, remember and apply. Designed for all industries and organizations, it’s available in flexible training formats, class lengths and prices.

The SOCIAL STYLE Model® categorizes people into one of four SOCIAL STYLEs each with their own preferred way of behaving. It is a way of understanding behavior—our own and others—and our preferences in how we act, make decisions and use our time. Understanding the behavioral cues of each Style allows you to modify your own behaviors to meet the communication needs of your team, colleagues or clients. This is called Versatility and it’s the true power of SOCIAL STYLE®.

McGeeSmith is certified as a TRACOM® SOCIAL STYLE® & Versatility Instructor. We provide a wide range of programs and classes designed to teach, enhance, and support the implementation of SOCIAL STYLE® effectiveness in a variety of professional roles.

Customized Training Programs

• Introduction to SOCIAL STYLE®

• Improving Personal Effectiveness

• Managing for Results

• Increasing Sales Effectiveness

• Improving Customer Service

• Building Collaboration Teams

"SOCIAL STYLE is the ultimate communications and culture creation tool. It helps all of your people form a common language and reinforces that people with different behavioral preferences can all contribute in their own way."

TRACOM Group

Resilience

The Adaptive Mindset for Resilience Model

Removing stress from the workplace and life is unrealistic, but improving the way people deal with and respond to change improves performance. Humans are hard-wired to focus on negative, threatening information. There is a mechanism at work in our brains, called the Negativity Bias. It causes unproductive thoughts that limit our performance and causes us stress. This limits our ability to adapt to change and respond productively to adversity. Fortunately, these fall into distinctive patterns that, with practice, can be recognized and interrupted.

Research shows that 91% of the things we worry about don’t happen. And most of the time, when our fears do come true, things work out better than expected. The Negativity Bias causes us to expend energy when we would be better served using that energy productively. Resiliency training enhances engagement by showing people how to recognize and overcome their negativity bias. People learn a process of challenging their automatic negative thoughts and then finding more productive ways to think and behave during difficult times. Instead of feeling paralyzed, people learn strategies to adapt and interpret events more realistically, which leads to empowerment and control over their thoughts and actions.

Resilience training prepares employees for the constantly changing workplace. Research shows that Resilient people respond more productively to challenges and changes and perform more effectively in their jobs. They are healthier and more engaged, more comfortable initiating solutions, and more able to support others.

ESSENTIAL SKILLS

Proven steps to developing your leaders and growing your company

McGeeSmith Training offers a learning program that provides the basic leadership skills every leader should master. The following courses ensure your leaders develop the necessary skills they’ll use on a day-to-day basis.

Each module below is a 4-hour course provided in a classroom setting or through blended learning utilizing on-line self-study. We can also build the right leadership development curriculum to meet your organizational needs.

The foundational modules of Essential Skills of Leadership and Essential Skills of Communication detailed below are required in order to train any or all of the additional Interpersonal Skills modules.

Essential Skills of Leadership

Achieve specific leadership tasks by deploying a problem-solving discussion method to lead meetings and empower others.
Acknowledge contributions, results and accomplishments to enhance self-esteem.
Base discussions about performance and work habits on behavior rather than on personalities and attitudes.
Involve team members in goal setting, problem-solving and decision-making.
Deploy meeting management skills to meet the goals of the meeting in the allotted time.

Essential Skills of Communication

Utilize an empowering and dynamic communication process to increase team members’ motivation and commitment.
Construct and express clear and concise messages in both written and spoken communication.
Deliver messages that address the interests of the listener.
Make verbal and nonverbal communication congruent to reinforce the intent of messages.
Use Reflecting, Probing, Supporting, and Advising to demonstrate active listening to others.
Provide the rationale for feedback, whether to reinforce or improve performance.

10 Interpersonal Skills Modules

Improving Work Habits
Developing Performance Goals and Standards
Delegating
Coaching Job Skills
Providing Performance Feedback
Managing Complaints
Resolving Conflict
Delivering Effective Discipline
Supporting Change
Communicating Up

Contact us for information and details on the above modules. We are happy to help you create your customized program.